Terrible design; incomprehensible workflow

I have been trying to understand this app for some time now. Creating a new document and scanning leads to a dead-end with no feedback from the app. the website "help" offers no basic instruction. I maintain a website, an office LAN, and am proficient with most of the Adobe CS programs. I must conclude this app is badly designed.

5catChris about Prizmo 4 › Pro Scanning + OCR